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Split Order and Split Item Feature

This button is to split order to multiple orders and split item already send to kitchen.

Split Order

To split order, follow below steps:

1. Click “Split” button, Split page will open. Each ordered item is split to 1 quantity and showing on the first split pane of the page.

Split button

Split window

2. Click “NEW” button to add split pane.

3. Select desired items on first split pane, select target split pane then selected items will be
moving to target split pane. This page support multi select that means you can select multiple
items before move to target split pane.

Split Order

Order Split

4. Click “DONE” button when you finish split order. The message box asking to print receipt of all orders will show up.

print receipt pop up
4.1.Click “YES” button if you want to print receipt; otherwise click “NO” button.
4.2.New order will be creating according to a number of split pane you added. Unhold items
that are not printed to kitchen yet, will be printing to kitchen. Remark: Split pane that has no item contained, will not be creating as new order.
4.3.On order page, the remaining items of original order will be showing on the page. The
CANCEL” button will be disabling.

5. Click “CANCEL” button, if you don’t want to split order.

Split Item

To split item, follow below steps:

1. Click “Split” button, Split page will open. Each ordered item is split to 1 quantity and showing on the first split pane of the page.

Split button

2. Select one desired item, “SPLIT ITEM” button will be enabled.

Split Item

3. Click “SPLIT ITEM” button, the numpad dialog box will show up, to enter a number of split. If a number of guest on order is available, a number of guest will show up as a suggested number to split item.

split item number

4. Enter desired number, click “DONE” button.

5. The selected item will be split according to entered split number. A quantity is divided by
entered split number.

Item has been split
Remark: If Split Item hold Item Discount, the discount will be removed automatically after split.

6. If the restaurant wants to move split item to new order, select desired items on first split pane,
select target split pane then selected items will be moving to target split pane as usual.
7. Click “DONE” button to confirm Split and/or create new split order(s). Click “CANCEL” to cancel
all activities happened on this page.

UnSplit item

To unsplit item, all split items must be placed on the same order. Follow below steps to unsplit item:

1. Click “Split” button, Split page will open. All active items will be showing on the first split pane of the page.

Split button

2. Select one desired split item, “UNSPLIT ITEM” button will be enabled.

 

3. Click “UNSPLIT ITEM” button, the split items will be unsplit back to one quantity.

Unsplit item

item merged

4. If the restaurant wants to move item(s) to new order, select desired item(s) on first split pane,
select target split pane then selected item(s) will be moving to target split pane as usual.

Split item to each split order

5. Click “DONE” button to confirm Split/ UnSplit and/or create new split order(s). Click “CANCEL” to cancel all activities happened on this page.

Remark: If Split Item hold Item Discount, the discount will be removed automatically after unsplit.

Feature Improvements

Version 4.2.2: New Split Check Design and Functionality
  • Splits are now stay within the same check# with different split numbers
  • Select a split# to see the menu items inside the split or select “View All” to view the summary of menu items on all splits
  • Split icon will be shown on orders with splits
  • Able to select any of the splits and make payments that change the background color of the split# to indicate payment status: Green – fully paid, Yellow – partially paid, White – no payments
  • Paying in full on a split# will automatically move to the next split#
  • Use “SPLIT BY SEAT” button to automatically create splits based on seat# (all menu items must have seats assigned, otherwise the action is not allowed)
  • Order with splits can perform “Undo Split” to return the order back to regular non-split order (this action is not allowed if there is a payment on a split# or a split# has split out to a new check#)
  • Use “SPLIT OUT CHECK” button to separate the selected split#, except split#1, from the current check# to a new check# (“SPLIT OUT ALL CHECK” button will separate all the splits, except split#1, to a new check# for each of the splits)
  • Select a split# and use “PRINT” button to print the itemized receipt of the selected split# or use “PRINT ALL” button to print the itemized receipts for each of the splits at once