{"id":14049,"date":"2024-03-15T13:27:19","date_gmt":"2024-03-15T20:27:19","guid":{"rendered":"https:\/\/4softpos.com\/?post_type=kb&#038;p=14049"},"modified":"2024-07-25T09:45:19","modified_gmt":"2024-07-25T16:45:19","slug":"earn-points-rewards-in-loyalty-program","status":"publish","type":"kb","link":"https:\/\/4softpos.com\/index.php\/kb\/earn-points-rewards-in-loyalty-program\/","title":{"rendered":"Earn Points\/Rewards in Loyalty Program"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"14049\" class=\"elementor elementor-14049\" data-elementor-post-type=\"kb\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-704176f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"704176f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3db472e\" data-id=\"3db472e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4c6da80 elementor-widget elementor-widget-text-editor\" data-id=\"4c6da80\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><span style=\"color: #ff0000\">**Note: Customers must be enrolled to the Loyalty Program first**<\/span><\/h3><p>Please refer the video link below on how to enroll a customer on the loyalty enrollment app (currently not possible to enroll through POS app)<\/p><p><a href=\"https:\/\/www.youtube.com\/watch?v=_oM3lpwpQxE\" target=\"_blank\" rel=\"noopener\">How to Enroll a Customer on the Loyalty Enrollment App<\/a><\/p><p>1. Select the order that the customer wants to earn loyalty points, then click <strong>PAY<img fetchpriority=\"high\" decoding=\"async\" class=\" wp-image-14051 aligncenter\" src=\"https:\/\/storage.googleapis.com\/4soft-web-storage\/2024\/03\/958ba3f3-earn_01.jpg\" alt=\"\" width=\"506\" height=\"367\" \/><\/strong><\/p><p>2. Click <strong>Loyalty<\/strong>, then the separate window for sign in will be displayed<img decoding=\"async\" class=\" wp-image-14052 aligncenter\" src=\"https:\/\/storage.googleapis.com\/4soft-web-storage\/2024\/03\/49170af4-earn_02.jpg\" alt=\"\" width=\"508\" height=\"368\" \/><\/p><p>3. Enter the customer&#8217;s phone number, then click <strong>DONE<\/strong> (the phone number must be registered prior to the sign in)<img decoding=\"async\" class=\" wp-image-14053 aligncenter\" src=\"https:\/\/storage.googleapis.com\/4soft-web-storage\/2024\/03\/b0585968-earn_03.jpg\" alt=\"\" width=\"505\" height=\"365\" \/><\/p><p>4. The loyalty account information will be display, if it is a correct account then click <strong>CLOSE<\/strong> or click <strong>SIGN OUT<\/strong> to sign in with a different account (only one account can be signed in at a time)<img loading=\"lazy\" decoding=\"async\" class=\" wp-image-14054 aligncenter\" src=\"https:\/\/storage.googleapis.com\/4soft-web-storage\/2024\/03\/b343c758-earn_04.jpg\" alt=\"\" width=\"514\" height=\"372\" \/><\/p><p>5. The signed in account will receive points upon closing the order, and the summary of current points\/rewards will be displayed (the points will be converted to rewards automatically when conditions are met)<img loading=\"lazy\" decoding=\"async\" class=\" wp-image-14056 aligncenter\" src=\"https:\/\/storage.googleapis.com\/4soft-web-storage\/2024\/03\/54a9620e-earn_06.jpg\" alt=\"\" width=\"503\" height=\"365\" \/><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d3a9c07 elementor-widget elementor-widget-text-editor\" data-id=\"d3a9c07\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>Self-Check Loyalty Point\/Reward Balance<\/h3><p>Customers are able to check their loyalty points and rewards on their accounts through <a href=\"https:\/\/getyourbalance.com\/\">https:\/\/getyourbalance.com\/<\/a><\/p><p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-14603 aligncenter\" src=\"https:\/\/storage.googleapis.com\/4soft-web-storage\/2024\/07\/fd6b79a4-loyalty-check-balance.jpg\" alt=\"\" width=\"1336\" height=\"645\" \/><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>**Note: Customers must be enrolled to the Loyalty Program first** Please refer the video link below on how to enroll a customer on the loyalty enrollment app (currently not possible to enroll through POS app) How to Enroll a Customer on the Loyalty Enrollment App 1. Select the order that the customer wants to earn [&hellip;]<\/p>\n","protected":false},"author":67,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"kbtopic":[524,245],"kbtag":[],"class_list":["post-14049","kb","type-kb","status-publish","hentry","kbtopic-factor4-loyalty-program-user-guide","kbtopic-user-guide"],"_links":{"self":[{"href":"https:\/\/4softpos.com\/index.php\/wp-json\/wp\/v2\/kb\/14049","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/4softpos.com\/index.php\/wp-json\/wp\/v2\/kb"}],"about":[{"href":"https:\/\/4softpos.com\/index.php\/wp-json\/wp\/v2\/types\/kb"}],"author":[{"embeddable":true,"href":"https:\/\/4softpos.com\/index.php\/wp-json\/wp\/v2\/users\/67"}],"replies":[{"embeddable":true,"href":"https:\/\/4softpos.com\/index.php\/wp-json\/wp\/v2\/comments?post=14049"}],"version-history":[{"count":14,"href":"https:\/\/4softpos.com\/index.php\/wp-json\/wp\/v2\/kb\/14049\/revisions"}],"predecessor-version":[{"id":14606,"href":"https:\/\/4softpos.com\/index.php\/wp-json\/wp\/v2\/kb\/14049\/revisions\/14606"}],"wp:attachment":[{"href":"https:\/\/4softpos.com\/index.php\/wp-json\/wp\/v2\/media?parent=14049"}],"wp:term":[{"taxonomy":"kbtopic","embeddable":true,"href":"https:\/\/4softpos.com\/index.php\/wp-json\/wp\/v2\/kbtopic?post=14049"},{"taxonomy":"kbtag","embeddable":true,"href":"https:\/\/4softpos.com\/index.php\/wp-json\/wp\/v2\/kbtag?post=14049"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}