{"id":3085,"date":"2020-07-01T12:28:41","date_gmt":"2020-07-01T19:28:41","guid":{"rendered":"https:\/\/4softpos.com\/?post_type=kb&p=3085"},"modified":"2023-11-09T14:20:23","modified_gmt":"2023-11-09T22:20:23","slug":"split-feature","status":"publish","type":"kb","link":"https:\/\/4softpos.com\/index.php\/kb\/split-feature\/","title":{"rendered":"Split Order and Split Item Feature"},"content":{"rendered":"\t\t
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This button is to split order to multiple orders and split item already send to kitchen.<\/p>

Split Order<\/h4>

To split order, follow below steps:<\/p>

1. Click \u201cSplit<\/strong>\u201d button, Split page will open. Each ordered item is split to 1 quantity and showing on the first split pane of the page.<\/p>

\"Split<\/p>

\"Split<\/p>

2. Click \u201cNEW<\/strong>\u201d button to add split pane.<\/p>

3. Select desired items on first split pane, select target split pane then selected items will be
moving to target split pane. This page support multi select that means you can select multiple
items before move to target split pane.<\/p>

\"Split<\/p>

\"Order<\/p>

4. Click \u201cDONE<\/strong>\u201d button when you finish split order. The message box asking to print receipt of all orders will show up.<\/p>

\"print
4.1.Click \u201cYES<\/strong>\u201d button if you want to print receipt; otherwise click \u201cNO<\/strong>\u201d button.
4.2.New order will be creating according to a number of split pane you added. Unhold items
that are not printed to kitchen yet, will be printing to kitchen. Remark: Split pane that has no item contained, will not be creating as new order.
4.3.On order page, the remaining items of original order will be showing on the page. The
\u201cCANCEL<\/strong>\u201d button will be disabling.<\/p>

5. Click \u201cCANCEL<\/strong>\u201d button, if you don\u2019t want to split order.<\/p>

Split Item<\/h4>

To split item, follow below steps:<\/p>

1. Click \u201cSplit<\/strong>\u201d button, Split page will open. Each ordered item is split to 1 quantity and showing on the first split pane of the page.<\/p>

\"Split<\/p>

2. Select one desired item, \u201cSPLIT ITEM<\/strong>\u201d button will be enabled.<\/p>

\"Split<\/p>

3. Click \u201cSPLIT ITEM<\/strong>\u201d button, the numpad dialog box will show up, to enter a number of split. If a number of guest on order is available, a number of guest will show up as a suggested number to split item.<\/p>

\"split<\/p>

4. Enter desired number, click \u201cDONE<\/strong>\u201d button.<\/p>

5. The selected item will be split according to entered split number. A quantity is divided by
entered split number.<\/p>

\"Item
Remark<\/strong><\/span>: If Split Item hold Item Discount, the discount will be removed automatically after split.<\/p>

6. If the restaurant wants to move split item to new order, select desired items on first split pane,
select target split pane then selected items will be moving to target split pane as usual.
7. Click \u201cDONE\u201d button to confirm Split and\/or create new split order(s). Click \u201cCANCEL\u201d to cancel
all activities happened on this page.<\/p>

UnSplit item<\/h4>

To unsplit item, all split items must be placed on the same order. Follow below steps to unsplit item:<\/p>

1. Click \u201cSplit<\/strong>\u201d button, Split page will open. All active items will be showing on the first split pane of the page.<\/p>

\"Split<\/p>

2. Select one desired split item, \u201cUNSPLIT ITEM<\/strong>\u201d button will be enabled.<\/p>

\u00a0<\/p>

3. Click \u201cUNSPLIT ITEM<\/strong>\u201d button, the split items will be unsplit back to one quantity.<\/p>

\"Unsplit<\/p>

\"item<\/p>

4. If the restaurant wants to move item(s) to new order, select desired item(s) on first split pane,
select target split pane then selected item(s) will be moving to target split pane as usual.<\/p>

\"Split<\/p>

5. Click \u201cDONE<\/strong>\u201d button to confirm Split\/ UnSplit and\/or create new split order(s). Click \u201cCANCEL<\/strong>\u201d to cancel all activities happened on this page.<\/p>

Remark<\/span><\/strong>: If Split Item hold Item Discount, the discount will be removed automatically after unsplit.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Feature Improvements<\/h3>

Version 4.2.2: New Split Check Design and Functionality<\/h5>
  • Splits are now stay within the same check# with different split numbers<\/li>
  • Select a split# to see the menu items inside the split or select “View All”<\/strong> to view the summary of menu items on all splits\"\"<\/li>
  • Split icon will be shown on orders with splits\"\"\"\"<\/li>
  • Able to select any of the splits and make payments that change the background color of the split# to indicate payment status: Green – fully paid, Yellow – partially paid, White – no payments<\/li>
  • Paying in full on a split# will automatically move to the next split#\"\"<\/li>
  • Use “SPLIT BY SEAT”<\/strong> button to automatically create splits based on seat# (all menu items must have seats assigned, otherwise the action is not allowed)\"\"<\/li>
  • Order with splits can perform “Undo Split”<\/strong> to return the order back to regular non-split order (this action is not allowed if there is a payment on a split# or a split# has split out to a new check#)\"\"<\/li>
  • Use “SPLIT OUT CHECK”<\/strong> button to separate the selected split#, except split#1, from the current check# to a new check# (“SPLIT OUT ALL CHECK”<\/strong> button will separate all the splits, except split#1, to a new check# for each of the splits)\"\"<\/li>
  • Select a split# and use “PRINT”<\/strong> button to print the itemized receipt of the selected split# or use “PRINT ALL”<\/strong> button to print the itemized receipts for each of the splits at once\"\"<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

    This button is to split order to multiple orders and split item already send to kitchen. Split Order To split order, follow below steps: 1. Click \u201cSplit\u201d button, Split page will open. Each ordered item is split to 1 quantity and showing on the first split pane of the page. 2. Click \u201cNEW\u201d button to […]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"kbtopic":[266,245],"kbtag":[],"class_list":["post-3085","kb","type-kb","status-publish","hentry","kbtopic-basic-features","kbtopic-user-guide"],"_links":{"self":[{"href":"https:\/\/4softpos.com\/index.php\/wp-json\/wp\/v2\/kb\/3085","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/4softpos.com\/index.php\/wp-json\/wp\/v2\/kb"}],"about":[{"href":"https:\/\/4softpos.com\/index.php\/wp-json\/wp\/v2\/types\/kb"}],"author":[{"embeddable":true,"href":"https:\/\/4softpos.com\/index.php\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/4softpos.com\/index.php\/wp-json\/wp\/v2\/comments?post=3085"}],"version-history":[{"count":10,"href":"https:\/\/4softpos.com\/index.php\/wp-json\/wp\/v2\/kb\/3085\/revisions"}],"predecessor-version":[{"id":13476,"href":"https:\/\/4softpos.com\/index.php\/wp-json\/wp\/v2\/kb\/3085\/revisions\/13476"}],"wp:attachment":[{"href":"https:\/\/4softpos.com\/index.php\/wp-json\/wp\/v2\/media?parent=3085"}],"wp:term":[{"taxonomy":"kbtopic","embeddable":true,"href":"https:\/\/4softpos.com\/index.php\/wp-json\/wp\/v2\/kbtopic?post=3085"},{"taxonomy":"kbtag","embeddable":true,"href":"https:\/\/4softpos.com\/index.php\/wp-json\/wp\/v2\/kbtag?post=3085"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}