{"id":3360,"date":"2020-07-07T11:16:33","date_gmt":"2020-07-07T18:16:33","guid":{"rendered":"https:\/\/4softpos.com\/?post_type=kb&p=3360"},"modified":"2020-07-07T11:41:11","modified_gmt":"2020-07-07T18:41:11","slug":"driver-dispatch-feature","status":"publish","type":"kb","link":"https:\/\/4softpos.com\/index.php\/kb\/driver-dispatch-feature\/","title":{"rendered":"Driver Dispatch Feature"},"content":{"rendered":"\t\t
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The concept of this feature is the restaurant created Delivery and\/or Delivery Online order as usual. Later the restaurant assigned opened orders to drivers who will dispatch the orders to customers. After finished dispatching orders to customers, the drivers will close orders. Only drivers got assigned orders, are allowed to close the orders after finish payments.<\/p>

DISPATCH button<\/h4>

When Dispatcher feature is enabled, you will see \u201cDispatch<\/strong>\u201d button on Delivery tab. This button is to access Dispatch page in order to assign driver to each order. To assign driver, follow the steps below:<\/p>

1. Click \u201cDispatch<\/strong>\u201d button, the Dispatch page will open. List of opened orders that is not dispatched to a delivery driver, will show up on the left pane.<\/p>

\"Delivery<\/p>

2. If an employee accesses this page, is setting as a delivery driver, list of a delivery driver name
will show up on the right pane. When he click on his name, one of \u201cDriver Start<\/strong>\u201d button or \u201cAssign<\/strong>\u201d button will be enabled.<\/p>

\"Select<\/p>

3. If \u201cDriver Start<\/strong>\u201d button is enabling, it means this driver hasn\u2019t yet started his shift. He cannot be assigned the orders. Click \u201cDriver Start<\/strong>\u201d button, the \u201cAssign<\/strong>\u201d button will be enabled. He can now assign the orders to himself.<\/p>

\"Assign<\/p>

4. If \u201cAssign<\/strong>\u201d button is enabling. Click desired orders then click \u201cAssign<\/strong>\u201d button to assign the
orders. This page supports multiple selecting, you can select multiple desired orders then click
\u201cAssign<\/strong>\u201d button.<\/p>

5. After orders are assigned, they will disappear from the page.<\/p>

\"Dispatch<\/p>

6. Click \u201cEXIT<\/strong>\u201d button when you finish.<\/p>

Settle Button<\/h4>

When Dispatcher feature is enabling, you will see \u201cSettle<\/strong>\u201d button on Delivery tab. This button is to
access Settle page in order to unassign orders from drivers, make payment and close assigned order, and close driver shift.<\/p>

Click \u201cSettle<\/strong>\u201d button, the Settle page will open.<\/p>

\"Settle<\/p>

If the employee who is accessing this page is a driver and has no permission to settle orders to other, he will see his name and his assigned orders only. The closed order will be showing in green background while the opened order will be showing in two-tone grey background.<\/p>

If the employee who is accessing this page, has permission to settle orders to other, he will see a driver list. When he select driver name, the assigned orders of selected driver will show up.<\/p>

To unassign order from driver – click desired opened order, click \u201cUNASSIGN<\/strong>\u201d button, the order will disappear from the page.<\/p>

\"Unassign<\/p>

To make payment and close the order – click desired opened order, click \u201cPAY<\/strong>\u201d button, the payment page will open, see Order Payment Chapter. If order is made payment by integrated credit card, once the check balance is equal to zero, the order will not be closed until employee clicks \u201cClose Check<\/strong>\u201d button on payment page.<\/p>

\"pay<\/p>

\"payment<\/p>

To close driver shift – after all assigned orders are closed, the driver has to click \u201cClosing & Printing<\/strong>\u201d button. The driver report will be printing automatically and the dialog box asking to confirm closing the driver, will show up.<\/p>

\"Close<\/p>

\u2756 Click \u201cYes\u201d button, the driver shift will close.
\u2756 Click \u201cNo\u201d button, the driver shift is still opened.<\/p>

\"\"<\/p>

Click \u201cEXIT<\/strong>\u201d button when you finish on Settle page.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

The concept of this feature is the restaurant created Delivery and\/or Delivery Online order as usual. Later the restaurant assigned opened orders to drivers who will dispatch the orders to customers. After finished dispatching orders to customers, the drivers will close orders. Only drivers got assigned orders, are allowed to close the orders after finish […]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"kbtopic":[278,245],"kbtag":[],"class_list":["post-3360","kb","type-kb","status-publish","hentry","kbtopic-delivery","kbtopic-user-guide"],"_links":{"self":[{"href":"https:\/\/4softpos.com\/index.php\/wp-json\/wp\/v2\/kb\/3360","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/4softpos.com\/index.php\/wp-json\/wp\/v2\/kb"}],"about":[{"href":"https:\/\/4softpos.com\/index.php\/wp-json\/wp\/v2\/types\/kb"}],"author":[{"embeddable":true,"href":"https:\/\/4softpos.com\/index.php\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/4softpos.com\/index.php\/wp-json\/wp\/v2\/comments?post=3360"}],"version-history":[{"count":5,"href":"https:\/\/4softpos.com\/index.php\/wp-json\/wp\/v2\/kb\/3360\/revisions"}],"predecessor-version":[{"id":3376,"href":"https:\/\/4softpos.com\/index.php\/wp-json\/wp\/v2\/kb\/3360\/revisions\/3376"}],"wp:attachment":[{"href":"https:\/\/4softpos.com\/index.php\/wp-json\/wp\/v2\/media?parent=3360"}],"wp:term":[{"taxonomy":"kbtopic","embeddable":true,"href":"https:\/\/4softpos.com\/index.php\/wp-json\/wp\/v2\/kbtopic?post=3360"},{"taxonomy":"kbtag","embeddable":true,"href":"https:\/\/4softpos.com\/index.php\/wp-json\/wp\/v2\/kbtag?post=3360"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}