{"id":5250,"date":"2020-12-04T13:48:14","date_gmt":"2020-12-04T21:48:14","guid":{"rendered":"https:\/\/4softpos.com\/?post_type=kb&#038;p=5250"},"modified":"2020-12-09T09:25:46","modified_gmt":"2020-12-09T17:25:46","slug":"order-recall-feature","status":"publish","type":"kb","link":"https:\/\/4softpos.com\/index.php\/kb\/order-recall-feature\/","title":{"rendered":"Order Recall Feature"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"5250\" class=\"elementor elementor-5250\" data-elementor-post-type=\"kb\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0f25dbb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0f25dbb\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-508aa04\" data-id=\"508aa04\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d272529 elementor-widget elementor-widget-heading\" data-id=\"d272529\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How it Works<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3b0472c elementor-widget elementor-widget-text-editor\" data-id=\"3b0472c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>During the day, the kitchen staff may accidentally bump an order from the kitchen screen. This problem can be solved by using the <strong>Order Recall<\/strong> feature.<\/p><p>Order Recall feature brings back a bumped order to the same position and same order sequence. The recall will include items status, ordered time, order waiting-time color, and the timer will resume counting.<\/p><p><em>Note &#8211; Order Recall feature <span style=\"color: #ff0000;\"><strong>cannot recall Voided<\/strong><\/span> order.<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7840494 elementor-widget elementor-widget-image\" data-id=\"7840494\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"158\" src=\"https:\/\/storage.googleapis.com\/4soft-web-storage\/2020\/12\/7b95fb85-order-recall-button-1024x202.png\" class=\"attachment-large size-large wp-image-5252 wp-stateless-item\" alt=\"\" srcset=\"https:\/\/storage.googleapis.com\/4soft-web-storage\/2020\/12\/7b95fb85-order-recall-button-1024x202.png 1024w, https:\/\/storage.googleapis.com\/4soft-web-storage\/2020\/12\/7b95fb85-order-recall-button-300x59.png 300w, https:\/\/storage.googleapis.com\/4soft-web-storage\/2020\/12\/7b95fb85-order-recall-button-768x151.png 768w, https:\/\/storage.googleapis.com\/4soft-web-storage\/2020\/12\/7b95fb85-order-recall-button-1536x303.png 1536w, https:\/\/storage.googleapis.com\/4soft-web-storage\/2020\/12\/7b95fb85-order-recall-button.png 1878w\" sizes=\"(max-width: 800px) 100vw, 800px\" data-image-size=\"large\" data-stateless-media-bucket=\"4soft-web-storage\" data-stateless-media-name=\"2020\/12\/7b95fb85-order-recall-button.png\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-71ed908 elementor-widget elementor-widget-heading\" data-id=\"71ed908\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How to Recall Order<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c16b303 elementor-widget elementor-widget-text-editor\" data-id=\"c16b303\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>1. Click the<strong> Order Recall<\/strong> button on the bottom toolbar. The recall popup will appear.<\/p><p>2. Use the navigator button to select the order to recall.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a87f96 elementor-widget elementor-widget-image\" data-id=\"6a87f96\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"100\" height=\"40\" src=\"https:\/\/storage.googleapis.com\/4soft-web-storage\/2020\/12\/94344345-navigator-button.png\" class=\"attachment-large size-large wp-image-5264 wp-stateless-item\" alt=\"\" data-image-size=\"large\" data-stateless-media-bucket=\"4soft-web-storage\" data-stateless-media-name=\"2020\/12\/94344345-navigator-button.png\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-38a15a0 elementor-widget elementor-widget-image\" data-id=\"38a15a0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"511\" src=\"https:\/\/storage.googleapis.com\/4soft-web-storage\/2020\/12\/b4c7002c-order-recall-popup-1024x654.png\" class=\"attachment-large size-large wp-image-5266 wp-stateless-item\" alt=\"\" srcset=\"https:\/\/storage.googleapis.com\/4soft-web-storage\/2020\/12\/b4c7002c-order-recall-popup-1024x654.png 1024w, https:\/\/storage.googleapis.com\/4soft-web-storage\/2020\/12\/b4c7002c-order-recall-popup-300x192.png 300w, https:\/\/storage.googleapis.com\/4soft-web-storage\/2020\/12\/b4c7002c-order-recall-popup-768x490.png 768w, https:\/\/storage.googleapis.com\/4soft-web-storage\/2020\/12\/b4c7002c-order-recall-popup.png 1120w\" sizes=\"(max-width: 800px) 100vw, 800px\" data-image-size=\"large\" data-stateless-media-bucket=\"4soft-web-storage\" data-stateless-media-name=\"2020\/12\/b4c7002c-order-recall-popup.png\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ffb34f elementor-widget elementor-widget-text-editor\" data-id=\"3ffb34f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>3. Click <strong>Recall Order<\/strong> button to recall the selected order.<\/p><p>4. Recalled order will be at the same position, and the KDS will select the recalled order.<\/p><p>*** Note: The recall order list will be cleared at the restaurant&#8217;s open time. Meaning that the kitchen staff cannot recall yesterday&#8217;s order <strong><span style=\"color: #ff0000;\">EXCEPT<\/span><\/strong> future order from POS or Online platform. <a href=\"https:\/\/4softpos.com\/index.php\/kb\/kitchen-display-system-kds-open-time-configuration-instruction\/\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline;\"><span style=\"color: #0000ff; text-decoration: underline;\">Click Here to learn how to change restaurant open time<\/span><\/span><\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>How it Works During the day, the kitchen staff may accidentally bump an order from the kitchen screen. This problem can be solved by using the Order Recall feature. Order Recall feature brings back a bumped order to the same position and same order sequence. The recall will include items status, ordered time, order waiting-time [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"kbtopic":[321,245],"kbtag":[],"class_list":["post-5250","kb","type-kb","status-publish","hentry","kbtopic-kitchen-display-system-kds","kbtopic-user-guide"],"_links":{"self":[{"href":"https:\/\/4softpos.com\/index.php\/wp-json\/wp\/v2\/kb\/5250","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/4softpos.com\/index.php\/wp-json\/wp\/v2\/kb"}],"about":[{"href":"https:\/\/4softpos.com\/index.php\/wp-json\/wp\/v2\/types\/kb"}],"author":[{"embeddable":true,"href":"https:\/\/4softpos.com\/index.php\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/4softpos.com\/index.php\/wp-json\/wp\/v2\/comments?post=5250"}],"version-history":[{"count":31,"href":"https:\/\/4softpos.com\/index.php\/wp-json\/wp\/v2\/kb\/5250\/revisions"}],"predecessor-version":[{"id":5484,"href":"https:\/\/4softpos.com\/index.php\/wp-json\/wp\/v2\/kb\/5250\/revisions\/5484"}],"wp:attachment":[{"href":"https:\/\/4softpos.com\/index.php\/wp-json\/wp\/v2\/media?parent=5250"}],"wp:term":[{"taxonomy":"kbtopic","embeddable":true,"href":"https:\/\/4softpos.com\/index.php\/wp-json\/wp\/v2\/kbtopic?post=5250"},{"taxonomy":"kbtag","embeddable":true,"href":"https:\/\/4softpos.com\/index.php\/wp-json\/wp\/v2\/kbtag?post=5250"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}