The restaurant can set at Back Office to use Cashier bank or Server bank for Refund. When the restaurant needs to refund money back to customers, follow below steps:

1. The authorized employee click “REFUND” button.

2. On Refund window, enter refund reason and refund amount.

3. Select Refund method: Cash or Credit Card if available, see CREDIT CARD PAYMENT.

4. Click “DONE” button when finish.

5. Click “CANCEL” button if you want to cancel.