The concept of this feature is the restaurant created Delivery and/or Delivery Online order as usual. Later the restaurant assigned opened orders to drivers who will dispatch the orders to customers. After finished dispatching orders to customers, the drivers will close orders. Only drivers got assigned orders, are allowed to close the orders after finish payments.

DISPATCH button

When Dispatcher feature is enabled, you will see “Dispatch” button on Delivery tab. This button is to access Dispatch page in order to assign driver to each order. To assign driver, follow the steps below:

1. Click “Dispatch” button, the Dispatch page will open. List of opened orders that is not dispatched to a delivery driver, will show up on the left pane.

2. If an employee accesses this page, is setting as a delivery driver, list of a delivery driver name
will show up on the right pane. When he click on his name, one of “Driver Start” button or “Assign” button will be enabled.

3. If “Driver Start” button is enabling, it means this driver hasn’t yet started his shift. He cannot be assigned the orders. Click “Driver Start” button, the “Assign” button will be enabled. He can now assign the orders to himself.

4. If “Assign” button is enabling. Click desired orders then click “Assign” button to assign the
orders. This page supports multiple selecting, you can select multiple desired orders then click
“Assign” button.

5. After orders are assigned, they will disappear from the page.

6. Click “EXIT” button when you finish.

Settle Button

When Dispatcher feature is enabling, you will see “Settle” button on Delivery tab. This button is to
access Settle page in order to unassign orders from drivers, make payment and close assigned order, and close driver shift.

Click “Settle” button, the Settle page will open.

If the employee who is accessing this page is a driver and has no permission to settle orders to other, he will see his name and his assigned orders only. The closed order will be showing in green background while the opened order will be showing in two-tone grey background.

If the employee who is accessing this page, has permission to settle orders to other, he will see a driver list. When he select driver name, the assigned orders of selected driver will show up.

To unassign order from driver – click desired opened order, click “UNASSIGN” button, the order will disappear from the page.

To make payment and close the order – click desired opened order, click “PAY” button, the payment page will open, see Order Payment Chapter. If order is made payment by integrated credit card, once the check balance is equal to zero, the order will not be closed until employee clicks “Close Check” button on payment page.

To close driver shift – after all assigned orders are closed, the driver has to click “Closing & Printing” button. The driver report will be printing automatically and the dialog box asking to confirm closing the driver, will show up.

❖ Click “Yes” button, the driver shift will close.
❖ Click “No” button, the driver shift is still opened.

Click “EXIT” button when you finish on Settle page.