Void Order Feature

Estimated reading time: 1 min

This button is to void order already printed items to kitchen. To void order, follow below steps:

Click “Misc” button, miscellaneous page will open

Miscellaneous menu

1. Click “Void Order” button.

Void order button

2. If feature Enforce input reason for void order is enabling, Void Reason window will show up.

void order pop up

2.1. Click one predefined reason, the window will close automatically. The application will exit
from order page and open a default order type main page.
2.2. If predefined reasons don’t match with your reason, enter your reason, click “DONE
button. The window will close. The application will exit from order page and open a default
order type main page.

3. Click “CANCEL” button if you don’t want to void order, the window will close.

4. If feature Enforce input reason for void order is disabling, the application will exit from order
page and open a default order type main page.

Remark: The restaurant can set sending email alert when order/ item(s) is voided.

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